Our values

• equality

We treat all people with respect and ensure that there is equal access to our services.

• integrity

We are open, honest, consistent and clear in all our actions and communications.

• compassion

We respond with sensitivity, thoughtfulness and empathy to the needs and aspirations of the people and communities we serve.

• innovation

We seek and embrace new and innovative ways of achieving and maintaining the highest standards of excellence supported by research and training.

• collaboration

We will actively encourage joint ventures and partnerships throughout the organisation, with clients, residents and other key stakeholders, towards the achievement of our mutual goals.

• safety

We believe everyone has the right to physical and emotional safety in the workplace and in the community.

• excellence

We create effective, quality services and supports that are organised to address community needs.

• sustainability

Our organisation can be relied upon to be there when needed and that what we do will lead to long term benefits for the community.

• accountability

We actively support, accept and demonstrate responsibility at all levels of the organisation.

August 2004